What’s 211?

What do you do when you need help?

Ask a family member, friend, or even Google or Siri?

What about when you need help with something that you’d like to keep to yourself? Or, when you know what you need to do, but you just don’t know how to get started?

That’s what 211 is for. It’s a free, confidential service available to every resident in Nebraska and individuals living in southwest Iowa that helps them find:

  • Tax Help
  • Shelter
  • Food pantries
  • Utility assistance
  • Rent assistance
  • Domestic violence services
  • Counseling
  • Legal services
  • Clothing
  • Support Groups
  • Health care services
  • and more.

Get in touch today

Call: 211 or (402)444-6666

Text: Your zip code to 898211

Visit the 211 webpage for more

When you reach out to 211 our specialists are trained to understand your overall needs, not just the issue you reached out about, and will help connect you to resources for those needs too.

Lloyd’s Story

Lloyd is 81 years old and lives in Omaha. He’s on a fixed income, so unexpected expenses are difficult for him to manage. When his water heater went out, he dialed 2-1-1 to see if there was anyone who could help him. 211 specialists connected him to a program that replaced his water heater and even helped him take care of some other small home repairs too!

Margaret’s Story

Margaret dialed 2-1-1 after finding out that her husband had colon and liver cancer. He was about to start chemotherapy, and she was worried about the bills piling up. A 211 specialist helped her find:

1. Local resources that could help her financially,

2. Where she could learn more about his cancer and diagnosis, and

3. Local support groups.

Sherry’s Story

Sherry just moved to Omaha from Texas with a new baby. While she had found a job and an apartment she liked, with moving expenses she couldn’t afford both the deposit and the first month’s rent. Sherry called 2-1-1 and explained her situation to a specialist, who was able to enroll her in an assistance program that helped cover her deposit. Now she and her new baby are getting settled in their safe and stable home.

Here’s how YOU can support 211.

1. Donate what you can through the form below. Proceeds will support 211 to connect more people in need to resources that can help.

2. Share a social media post about the helpline. Feel free to share one from one of our profiles:


3. Print off and post this flyer in your workplace.

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United Way of the Midlands   |   2201 Farnam Street   |   Omaha, NE 68102   |   402-342-8232    |   M-F 8 a.m. to 5 p.m.

2-1-1 Helpline   |   Call 2-1-1 or text your zip to 898211   |    Now available 24/7!

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