211 in Nebraska – Celebrating 20 Years
Every hour of every day, someone in Nebraska is faced with a challenge and needs assistance. The 211 Helpline, housed at United Way of the Midlands (UWM), connects people looking...
Category: 211 Helpline
211’s New Space
We are excited to share that our expanding 211 team will have a new call center soon, sponsored by Daugherty Foundation, Google, 211 Iowa partners and COVID-19-related funding. Ever since catastrophic...
Why We Love the 211 Helpline
The pandemic has brought about many challenges to our community. Many of our neighbors are having trouble meeting basic needs. But the Omaha-Council Bluffs metro helps one another, and one...
A Guide to Rental and Mortgage Assistance through 211
Housing assistance has been a prominent need among our community during the pandemic. In 2020, United Way of the Midlands received over 1,100 applications for rent and mortgage assistance. With...
A Guide to Contacting the 211 Helpline
On average the 211 Helpline can receive over 273 phone calls a day. With this many phone calls, the 211 Team wants to make sure they are serving as many community...
Goodbye 2020, Hello 2021: 5 New Things about the 211 Helpline
These lesser-known frontline community heroes are connecting people impacted by COVID-19 to assistance, 24/7. Our 211 Helpline specialists were community heroes in 2020—a resource for nearly 180,000 who found themselves...
A Letter from the United Way of the Midland’s 211 Helpline Team
The 211 Helpline operates 24/7 to connect those in need to food pantries, utility assistance, safe housing, counseling services and more. Read their letter to learn how you can contribute...
Stories of Need During COVID-19
More and more families are struggling. Nonprofits are scrambling to serve them. But we can't continue to do so without YOU. Lisa, Sherry and Joe are Omaha-Council Bluffs residents,...
COVID-19 Community Resources
Cares Act Funding Available: Has COVID-19 impacted your ability to pay your mortgage, rent or utilities? Click here to see if you qualify for assistance. 211 is here for you, 24/7. Call:...
6 things to know about 211
There’s always more to discover when it comes to the 211 Helpline. That’s why we sat down with our 211 staff to learn about the Helpline's history, new updates and...
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